WSQ Higher Certificate in Healthcare (Community Care) - HMI

PROGRAMME
Created By Soh Zi Wei
Certification of completion

Description

This programme is brought to you by HMI Institute to empower staff from the Community Care sector who aspire to become competent Community Care Associates (CCA). As a CCA, you will contribute to multi-disciplinary teams while delivering personal care. You will work alongside nurses and allied health professionals to provide seamless and holistic care in community settings. The programme aims to further professionalize the Community Care sector by offering a clear progression pathway for existing care professionals seeking to upskill, as well as guiding prospective learners toward a rewarding career. It provides a comprehensive overview of the skills and expertise required on your journey to becoming a Community Care professional, covering areas such as clinical care, care coordination, and psychosocial and therapeutic elements.

Course Components

The course consists of two main components:

  1. Classroom Training

    • Infection Prevention and Control in Nursing Practice
    • Professional, Legal, and Ethical Healthcare Practice
    • Effective Communication in Nursing
    • Support Services for Seniors
    • Care Assistance
    • Mobility and Ambulation Assistance in Nursing
    • Intervention Implementation
    • Patient Care Delivery in Nursing
    • Feeding Management in Community Care
    • Wound Management in Nursing
    • Emergency Response and Crisis Management
    • Medication Management in Nursing
    • Patient Empowerment for Self-Care

  2. On-the-job Training (OJT)
    On-the-job training offers practical, hands-on learning experiences. A key element of this training is the OJT Competency Logbook, which contains competency checklists provided to learners. Once you complete the required tasks and obtain your preceptor’s endorsement, the logbook must be submitted to the Training Providers no later than the final day of the CCA training programme.

Award
A WSQ Higher Certificate in Healthcare (Community Care) awarded by SkillsFuture Singapore (SSG).

Entry Criteria

  • Education: A minimum of a C6 pass at GCE ‘N’ level in any one subject
  • Language: WPLN 4 (Reading, Listening, Speaking) and WPLN 3 (Writing)

Target Learners
This programme is designed for Community Care workers who assist in delivering healthcare (nursing or therapy) services in settings such as:

  • Nursing Homes
  • Senior Care Centres
  • Active Aging Centres
  • Day Rehabilitation Centres

Training Methodology
The training includes:

  • Classroom Sessions
  • On-the-job Training
  • Competency Assessments

Additional Information

  • Please click on 'express your interest' to learn more.
  • A minimum attendance of 75% is required to complete the programme and receive your certificate.
  • The prevailing course fee subsidy is 90% for Singapore Citizens/Permanent Residents and 45% for Work Pass Holders working in eligible community care organisations.
  • For any enquiries, please contact Hafeez at Hafeez.Jefri@hmimedical.com.

Programme Run

WSQ Higher Certificate in Healthcare (Community Care) - HMI
07/04/2025 - 09/06/2025

Content

Infection Prevention and Control in Nursing Practice (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Blended)
WSQ Infection Prevention and Control in Nursing Practice (Level 2) (Classroom & Asynchronous)
Infection prevention and control (IPC) is taught in community centers to protect vulnerable populations, prevent the spread of diseases, and promote public health awareness. It is important to enhance the competencies of healthcare workers in intermediate and long-term care (ILTC) settings, to maintain safe, hygienic environments. By strengthening IPC practices, the training seeks to prevent the spread of pathogens and safeguard the health of vulnerable elderly patients. This course equips the healthcare support worker with the fundamental skills and knowledge required to perform work activities in reducing the transmission of infection to patients and protecting healthcare workers from healthcare associated infection. Learning Objectives: 1. Discuss five moments in relation to hand hygiene according to Infection Prevention and Control Guidelines. 2.Perform strict hand hygiene in accordance with four moments of patient’s contact. 3.Apply medical terminology according to infection Prevention and Control Guidelines. 4.Perform standard and transmission-based precaution in accordance to patient’s condition. 5.Select the use of appropriate personal protective equipment according to Infection Prevention and Control Guidelines. 6.Perform environmental cleaning and waste management in accordance to Infection Prevention and Control Guidelines. 7.Discuss the values and need of patient education for infection prevention and control practices to patient and caregivers. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Professional, Legal and Ethical Healthcare Practices (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Professional, Legal and Ethical Healthcare Practice (Level 2)
Professional, legal, and ethical healthcare practices are fundamental to delivering high-quality care that upholds patient rights and dignity. Healthcare professionals must understand their roles and responsibilities, comply with relevant legal frameworks, and adhere to ethical principles to ensure safe and respectful patient care. This course enables learners to apply the organization’s code of conduct and relevant policies and procedures related to legal and ethical practices in their delivery of care, fostering accountability and professional integrity in all interactions with clients and patients. Learning Objectives 1.Describe the concept of accountability to the behavioural responsibility as healthcare provider according to organisational policies. 2. Apply the professional and organisation’s code of conduct for healthcare providers 3.Discuss the legal, ethical and medical confidentiality practices according to the organisational policies and procedures. 4. Recognise and report issues and misconducts in healthcare services Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Effective Communication in Nursing (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Effective Communication in Nursing (Basic) - HMI
This course introduces the principles of effective communication in a healthcare setting. It enhances the conduct of interpersonal communication in person-centred approach to support accuracy and understanding of information provided and received. Good communication creates strong positive relationship with a profound effect on functional health outcomes as well as patient’s/client’s safety and experience of care. This course aims to acquire effective communication skills and strategies in providing and receiving information clearly within the healthcare setting. It enhances the conduct of interpersonal communication in person-centred care manner to deliver safe, coordinated and effective care in order to achieve best patient outcomes. Learning Outcomes 1.Apply basic key principles and concepts of effective communication in healthcare. - Barriers to communication - Effective verbal/nonverbalcommunication - Active listening 2.Integrate person-centredness in terms of patient’s relationship, cultural consideration, and confidentiality in the delivery of care. - Build trust and rapport with patient/cleints, families and healthcare teams - Secure patient's/client's privacy, security and confidentiality in communication. 3.Provide and receive information clearly with effective escalation and proper documentation. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Care Assistance (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Care Assistance (Level 1)
Activities of Daily Living (ADL) refer to basic self-care tasks where one can perform on daily basics. ADLs activities are essential for independent living and maintaining a person’s quality of life. It is important to evaluate a person’s ability to perform ADLs, to be able to determine the level of independence and identify areas where assistance may be needed. This course aims to equip learner with knowledge and skills to provide care and assistance in Activities of Daily Living (ADL) follow organisational polices, protocols and procedures. Learning Objectives: 1. Recognise the client’s needs on ADLs and assistance level. 2. Assist in the preparation of commonly used ADLs equipment. 3. Demonstrate professionalism in communication with client and staff. 4. Assist clients with chronic or acute conditions with precautions according to SOP during ADL activities. -Recognise the difference between chronic and acute condition -Identify the precaution and assist in client ADLs -Report abnormalities to supervisor. 5. Respond to emergencies according to Standard Operating Procedures (SOP) with adherence to infection prevention and control practices. - Perform infection control in accordance to SOP - Recognise code blue and able to explain the procedures - Respond to emergencies and report to supervisors Target Audience New entrants interested in home care. Care staff in elderly day-care centres. Care escorts accompanying elderly people or adults with disabilities, on local journeys and appointments. Family caregiver who wishes to increase your knowledge and skills to deliver person-centered care to elderly at home. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Support Service to Seniors (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Support Service to Seniors (Level 1)
The course provides the understanding of ageing related health issues and types of senior support services available in the community. It aims to assist the learners to apply fall precautions and safety measures in assisting senior patients/clients to ambulate with mobility aids, during delivery of their care services. Learning Objectives 1. Describe the common physical and cognitive changes associated with ageing. - Effects of ageing on health 2. Identify types of Senior support services. 3. Identify different types of mobility aids. 4. Apply safety measures during the procedure of assisting senior clients or patients in ambulation, with or without mobility aids according to organisational guidelines. Course Outline Needs and conditions of seniors and their characteristics Communication techniques and their application relating to seniors Impact of ageing on communication Risks of stereotyping seniors Types of social services and support relating to seniors Factors for consideration when providing basic information relating to social services and support for seniors Target Audience Existing Social service support workers Social service/ healthcare workers, seeking certification New school leavers/matured learners making a career switch into social care settings Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Mobility and Ambulation Assistance in Nursing (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Blended)
WSQ Mobility and Ambulation Assistance in Nursing (Level 2) (Classroom & Asynchronous)
Healthcare staff play a vital role in ambulating and mobilising patients to promote patient’s functional status and daily day to day activities. It is important to note that ambulation also include safe patient handling since there is a risk of staff injury due to improper lifting and transferring. This course equips the healthcare support workers with the technical skills competency to be effective in assisting in ambulation, mobilisation, positioning and transfer of stable patients. Learning Objectives: 1.Discuss the basic structure of the musculoskeletal system to the functional movement. 2.Identify the environmental factors in relation to prevention of falls 3.Apply environmental safety practices and the safe use of equipment in the prevention of fall. 4 Assess for the level of assistance required in mobility and ambulation as prevention strategies. 5.Apply precautionary and safe techniques in lifting, transferring, and repositioning of stable patients in accordance to organisational standards and policies. 6.Perform the types of positioning and the practice of positioning/repositioning in proper body alignment. 7.Use of adaptive devices for safe mobility and ambulation Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Patient Care Delivery in Nursing (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Blended)
WSQ Patient Care Delivery in Nursing (Level 2) (Classroom & Asynchronous)
Healthcare support workers are an integral part of a nursing care team with a supporting role in promoting health, preventing illness and caring for ill and disabled people. In order to assume the functional roles and responsibilities effectively, they are to equip with knowledge and technical skills. Importantly the concept of person-centred and caring attitude will be inculcated throughout the interactive basic patient care delivery processed. This course on Patient Care Delivery Nursing provide the healthcare support worker with learning contents and technical skills competency in assisting the nursing team effectively on performing daily basic patient care. Learning Objectives: 1. Describe the functions of the sensory organs, heart, and the secretory organs and their roles in the functioning of the human body. 2. Integrate person-centred care, mental health awareness and cultural competence in the practices of patient care delivery. 3. Perform clinical procedures for vital signs (pain, temperature, pulse, respiration and blood pressure) 4. Assist in admission/discharges procedures according to organisational policies, standards, and practices of patient care delivery. 5. Assist in clinical procedures: Elimination related activities 6. Assist in Basic Hygiene Care Activities according to organisational policies, standards and practices of patient care delivery. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Intervention Implementation(Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
WSQ Intervention Implementation (Level 2)
This course enables the healthcare support worker with the technical skills competency to apply relevant client and implementation considerations to support the execution of interventions, based on client care plans. The learner will also able to assist in executing, recommending, and selecting suitable activities, resources, and equipment, while effectively communicating and responding to clients with adverse reactions. Learning Objectives: 1.Describe how the Biopsychosocial model is incorporated in client's coping strategies to provide patient-centred care. 2.Select suitable activity-based life stages development, limitation and abilities of client. 3.Classify types of interventions and their purposes. 4.Perform the planned treatments and therapies for different clients 5.Use effective communication skills based on clients’ ages and abilities to encourage their participation in their care plans. 6.Recognise clients’ reactions to the interventions. 7.Perform prompt response to client’s adverse reactions to the interventions. 8.Provide recommendations to existing clients' care plan. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Emergency Response and Crisis Management (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Emergency Response and Crisis Management (Level 2)
Emergency response and crisis management is a crucial field which involves a systematic approach in dealing with responding and recovering from unexpected events such as natural disasters, medical emergencies etc. The purpose is to strategise plans and actions with timely response to minimise the impact of crisis and protect lives. This course equips the potential healthcare support worker with the fundamental skills and knowledge to participate in Emergency Response and Crisis Management plans at the workplace. The module provides a supporting role in the event of an emergency or crisis in a workplace, environment, and property. Learning Objectives 1.Differentiate the types of Emergencies relevant to the industry and utilisation of available resources to support the emergencies. 2.Recognise their respective roles and responsibilities in the emergency response and/or crisis management plan including escalation/de escalation of emergencies accordingly. 3.Participate in organisation’s emergency response and/or crises control drills/exercises, document, and report incidents according to organisational procedures. Course Outline Emergency response and crisis management plans relevant to the organisation Emergency scenarios relevant to the industry Resources required for responding to emergency scenarios Organisation’s emergency response and crisis management plans and procedures Individual’s role and responsibilities in designated groups or stations in emergency response and/or crisis management plans De-escalation processes for emergency and crisis situations Respond to emergency or crisis situations in accordance with the emergency response and/or crisis management plans Alert supervisors of potential escalation of emergency and/or crisis situations Assist in the conduct of emergency or crisis response drills in accordance with the emergency response and/or crisis management plans Participate in the organisation’s emergency and/or crisis control exercises Document incidents according to organisational procedures Report incidents according to organisational procedures Target Audience Existing healthcare workers Certification Upon successful completion of the course, participants will receive a formal recognition through the award of a Certificate of Performance by HMI Institute, in partnership with AIC. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Feeding Management In Community Care(Basic) - HMI
Core
Min 0.00 credits required
1
Course (Blended)
WSQ Feeding Management in Community Care (Level 2) (Classroom & Asynchronous)
Feeding management in community care involves the assessment and support of individuals who may have difficulties with eating, drinking, or swallowing. This can include providing tailored meal plans, addressing swallowing disorders, ensuring proper nutrition, and offering support for individuals with feeding tubes or other feeding-related needs. In community care settings, the goal is to promote safe and effective feeding practices while supporting the overall well-being of individuals in their home environment. The course aims are designed to guide participants toward a comprehensive understanding of feeding management in community care, enabling them to provide effective support to individuals with feeding and swallowing difficulties. Learning Objectives: 1.Interpret diet plan of healthy choices to achieve a well-balanced diet according to dietary guidelines. 2.Select the right diet plan for the patients according to their medical conditions. 3.Demonstrate the use of thickener in appropriate consistencies for accurate mixtures as supervised and according to the standard precautions in hygienic practices. 4.Recognise the factors or challenges in achieving adequate oral intake and consequences of non-adherence to diet plans. 5.Participate in performing dysphagia care plan, taking into consideration signs/symptoms, and the type of feeding according to the organisational guidelines. 6.Apply safety checks prior to serving of food according to organizational guideline. 7.Promote independent self-feeding to uphold client’s dignity. 8.Demonstrate both oral feeding and tube feeding competently. 9.Report and record all feeding activities while addressing any feeding complications. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Patient Empowerment on Self-Care (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
WSQ Patient Empowerment on Self-care (Level 2)
Patient empowerment is the process of enabling patients to take control of their own health and well-being. This includes providing patients with the knowledge, skills, and confidence they need to make informed decisions about their health and to manage their own conditions. This course enables the healthcare support worker with technical skills competency to support the roles as healthcare providers. It aims to assist in health coaching to clients and/or caregivers to perform their activities in daily living.The learner will be able to empower client in manging self-care by engaging them in a collaborative and interactive manner. Learning Objectives: 1.Recognise the importance of patient empowerment in healing and management of one’s health and care. 2.Perform the role of a patient advocate in the context of person-centered care in the healthcare setting. 3.Apply effective communication skills in building trust and rapport with patients and caregivers. 4.Assess patients and caregivers’ level of confidence to perform activities of daily living. 5.Perform guidance to patients and caregivers on the use of relevant medical devices safely and effective. 6.Demonstrate positive reinforcements for improvement in the performance of self-care management. 7.Report and document patients’ progress on self-management to relevant stakeholders. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Medication Management in Nursing(Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
WSQ Medication Management in Nursing (Level 2)
This course equips learners with essential knowledge and practical skills to safely assist in serving pre-packaged medications and administering common oral and topical medications to clients and patients. Key topics include identifying potential medication errors and allergic reactions, understanding safe medication storage practices, and following proper procedures for the disposal of medications. Through this module, learners will gain the competency needed to contribute to safe and effective medication management in a healthcare setting. Learning Objectives: 1.Assist in the administration of medications, ensuring accurate dosage, appropriate routes, and proper preparation techniques according to organisation guidelines and procedures. 2.Use clinical and medication terminologies accurately for effective healthcare communication and patient safety during medication administration. 3.Discuss the most common errors in handling medications. 4.Recognise and report common drug allergic reactions to medications. 5.Perform proper storage and disposal of medications. Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
Wound Management in Nursing (Basic) - HMI
Core
Min 0.00 credits required
1
Course (Face to Face)
Wound Management in Nursing (Level 2)
Wound care management in patient delivery is a critical aspect of healthcare to support basic wound care and prevent pressure injuries. Thus, proper care of the wounds can improve the healing process and prevent the risk of associated complication such as infection and pressure injuries. This course will discuss the types and classification of wound, principles of wound healing, assessment and cleansing of wound adhering to the principles of infection control and prevention according to standard operating procedures. Learning Objectives: 1.Perform skin integrity assessments in relation to skin anatomy and wound healing process. 2.Identify stages and risk factors of pressure injuries, and perform preventive measures against them. 3.Perform simple wound dressings for simple wounds according the organisational guidelines (Stage 1). 4.Report and record skins conditions of seniors. 5.Handle and dispose contaminated materials according to standard of procedures. Target Audience Existing healthcare workers Learners making a career switch into healthcare settings Additional Information: Please click on "Express your Interest" to learn. For course enquiries, please contact Hafeez directly at hafeez.jefri@hmimedical.com
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