WSQ Higher Certificate in Healthcare (Community Care) - RCH (May 2026)

PROGRAMME
Created By Foo Mui Chin Denise
Certification of completion

Description

WSQ Higher Certificate in Healthcare (Community Care) - Ren Ci Hospital is a programme that provides the aspiring community care worker with a mix of cross-functional nursing and basic therapy skills and knowledge to operate the community health setting. The curriculum follows a modular framework consisting of seven WSQ modules and six non-WSQ modules that provide fundamental knowledge and broad-based competencies to perform the functional roles of a community care associate in the community sector.

This course is customised to the sector's long-term training needs and operating context. The skills covered are cross-functional, varying from delivering personal care to nursing and therapy skills, as these are the skill sets required by the community care worker. The evolving trend in the community care sector is that beyond supporting care needs, the worker will need to assist in basic nursing care functions with the long-term aim of rehabilitation and functional recovery.

Course Components

The course consists of two main components:

1. Classroom Training

  • Infection Prevention and Control in Nursing Practice
  • Professional, Legal, and Ethical Healthcare Practice
  • Effective Communication in Nursing
  • Support Services for Seniors
  • Care Assistance
  • Mobility and Ambulation Assistance in Nursing
  • Intervention Implementation
  • Patient Care Delivery in Nursing
  • Feeding Management in Community Care
  • Wound Management in Nursing
  • Emergency Response and Crisis Management
  • Medication Management in Nursing
  • Patient Empowerment for Self-Care

2. On-the-job Training (OJT) involves practical, hands-on learning experiences. The OJT Competency Logbook is a key document used during this training.

  • The logbook contains competency checklists and is provided to learners.
  • Once learners complete the tasks and receive their preceptor’s endorsement, the logbook should be submitted to the Training Providers.
  • Submission should occur no later than the last day of the CCA training programme.

Award
A WSQ Higher Certificate in Healthcare (Community Care) awarded by SkillsFuture Singapore (SSG)

Entry Criteria

  • Education: Obtained at least a C6 pass at GCE ’N’ level in any 1 subject
  • Language: WPLN 4 (Reading, Listening, Speaking) AND WPLN 3 (Writing)

Target Learners
The Community Care worker who assists in the provision of healthcare (nursing or therapy) services in the following care settings:

  • Nursing Homes
  • Senior Care Centres
  • Active Aging Centres
  • Day Rehabilitation Centres

Training Methodology
The course comprises of the following components:

  • Classroom session
  • On-the-Job Training
  • Competency Assessment

Additional Information

  • Please click on 'express your interest'.
  • A minimum attendance of 75% is required to complete the programme and receive your certificate.
  • Prevailing course fee subsidy at 90% for Singapore Citizens / Permanent Residents and 45% for Work Pass Holders working in eligible community care organisations.
  • For any inquiries, please email us at rcla@renci.org.sg.

Programme Run

WSQ Higher Certificate in Healthcare (Community Care) - RCH - May 2026
11/05/2026 - 10/07/2026

Content

WSQ Higher Certificate in Healthcare (Community Care) - RCH
Core
Min 0.00 credits required
1
Course (Face to Face)
Support Service to Seniors (Level 1) (Copy of)
Support Service to Seniors is a 4 hour training that provides the aspiring community care worker with skills and knowledge to discuss ageing related health issues and identify types of senior support services available. This training will be conducted as a face to face training. Course Outline Ageing related health issues and self-care techniques for emotional health Types of senior support services Self-care techniques Learning Outcome Discuss ageing related health issues and self-care techniques for emotional health Identify the various types of senior support services available Apply self-care techniques Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
2
Course (Face to Face)
Care Assistance (Level 1) (Copy of)
Care Assistance is a 8 hour training that provides the aspiring community care worker with skills and knowledge to understand some common chronic health conditions and identify any abnormalities and risks when assisting clients. This training will be conducted as a face to face training. Course Outline Privacy and Dignity Chronic or Acute Health conditions Activities of Daily Living (ADLs) Standard Operating Procedures (SOPs) for Emergencies Learning Outcome Discuss the ways to protect client’s privacy and dignity Identify abnormalities in client conditions and report to supervisors Identify the preparation needed before assisting clients to carry out ADLs Assist client in ADLs in accordance with established organisational procedures Recall the organisational SOPs in respond to emergencies Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
3
Course (Face to Face)
Wound Management in Nursing (Level 2) (Copy of)
Wound Management in Nursing is a 8 hour training that provides the aspiring community care worker with skills and knowledge to Apply measures to prevent pressure injuries and perform simple wound dressings. This training will be conducted as a face to face training. Course Outline Skin Integrity Assessments Measures for preventing pressure injuries Standard operating procedures for infection control Wound dressings Learning Outcome Perform Skin Integrity Assessments Apply measures to prevent pressure injuries Describe the standard operating procedures for infection control Perform simple wound dressings Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
4
Course (Face to Face)
Professional, Legal and Ethical Healthcare Practice (Level 2) (Copy of)
Professional, Legal and Ethical Healthcare Practice is a 4 hour training that provides the aspiring community care worker with skills and knowledge to Describe the organisation’s code of ethical conduct and practices in the delivery of care to clients and patients. This training will be conducted as a face to face training. Course Outline Organisation’s code of ethical conduct and practices Accountability and disciplinary measures for misconduct Personal Data Protection Act for clients, caregivers and stakeholders Learning Outcome Describe the organisation’s code of ethical conduct and practices Describe the concept of accountability and disciplinary measures for misconducts Relate the principles and practices of Personal Data Protection Act to clients, caregivers and stakeholders. Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
5
Course (Face to Face)
Emergency Response and Crisis Management (Level 2) (Copy of)
The "Emergency Response and Crisis Management" course equips healthcare workers with the essential knowledge and skills to handle emergency situations effectively. Participants will learn to recognize various emergency response plans, assist in crisis control, and execute organizational procedures. Through practical exercises, learners will gain confidence in managing escalations and ensuring the safety of all involved, contributing to a more coordinated and efficient response during crises. Course Outline Types of emergency response and crisis management plans Organisational procedures for emergency response and crisis management Facilitating emergency response and crisis control drills Escalation of emergency in crisis situations Learning Outcome Identify types of emergency response and crisis management plans Participate in emergency response and crisis management plans according to organisational procedures Assist in facilitating emergency response and crisis control drills Execute potential escalation of emergency in crisis situation Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
6
Course (Face to Face)
Effective Communication in Nursing (Level 2) (Copy of)
This course aims to equip healthcare workers with essential communication skills, focusing on effective verbal and non-verbal techniques, active listening, and overcoming barriers. Learners will understand how to build rapport with patients, families, and healthcare teams, fostering trust and enhancing patient care. Through practical applications, participants will develop the ability to handle communication challenges and apply escalation processes when necessary, ensuring high-quality, patient-centered care. Course Outline Principles of effective communication and listening skills Types of barriers in communication and related escalation process Building rapport with patients, families and healthcare teams Learning Outcome Identify the principles of effective communication and listening skills Describe the types of barriers in communication and the related escalation process Describe ways to build rapport and trust with patients, families and healthcare team Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
7
Course (Face to Face)
WSQ Patient Empowerment on Self-care (Level 2) (Copy of)
Patient Empowerment on Self-care is a 16 hour training that enables aspiring community care worker with the knowledge and abilities of patient-centred practice as a fundamental concept of modern healthcare, as it involves empowering the patients with the knowledge, skills, and confidence to actively participate in their own self-care. This can eventually lead to improved health outcomes and a more satisfying healthcare experience for patients. Course Outline 1. Explain patient-centred practice 2. Promote confidence in healthcare relationship through effective communication 3. Identify any difficulties patients and caregivers have in performing activities of daily living 4. Guide patients and caregivers in performing self-care and the use of medical devices 5. Communicate patients’ progress in self-care to stakeholders Learning Outcome 1. Explain the core principles of patient-centred care (PCC) in a community setting 2. Identify patients’ health and mental conditions 3. Perform infection prevention and control practices in patient care delivery 4. Operate equipment to check patients’ vital signs 5. Explain Modified Barthel Index (MBI) in self-care assessment to determine the level of assistance required 6. Perform nursing procedures and assistance of patients in their activities of daily living (ADLs) 7. Explain the basic anatomy and physiology of a human body 8. Perform clinical procedures in adherence to professional standards 9. Perform admission and discharge procedures in accordance with organisational standard operating procedures (SOPs) 10. Perform accurate documentation of patient care activities in accordance to organisational procedures and guidelines 11. Perform escalation protocol for abnormal conditions in accordance to organisational standard operating procedures (SOPs) Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
8
Course (Face to Face)
WSQ Medication Management in Nursing (Level 2) (Copy of)
Medication Management in Nursing is a 8 hour training for aspiring community care worker to gain proficiency in the administration techniques of oral and topical medications, dosage schedules and potential side effects, enhancing medication adherence to organisational guidelines. Learners gain knowledge in identifying common drug allergy reactions to ensure patient safety and effective medication management. Learners are also taught about medical storage and disposal which are vital in safeguarding medication potency, prevent contamination and uphold environmental sustainability. Course Outline 1. Oral and topical medications 2. Common drug allergy reactions 3. Medical storage and disposal Learning Outcome 1. Assist in serving oral and topical medications 2. Identify common drug allergy reactions 3. Implement proper medical storage and disposal Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
9
Course (Face to Face)
WSQ Mobility and Ambulation Assistance in Nursing (Level 2) (Copy of)
Mobility and Ambulation in Nursing is a 16 hour training that equips learners with the knowledge necessary to comprehensively assess and address each individual’s functional abilities and limitations.. It then builds upon the foundational knowledge of safety procedures and extends it to the practical application of ensuring patients can move safely within the care environment. Course Outline 1. Factors affecting mobility and ambulation 2. Safety and health procedures to prevent falls 3. Safe lifting, transferring and positioning of patients 4. Safe mobility and ambulation Learning Outcome 1. Evaluate levels of assistance necessary for safe mobility and ambulation of patients 2. Apply strategies and precautionary measures to prevent falls 3. Perform safe lifting, transferring and positioning of stable patients in accordance with identified techniques and organisational policies 4. Coordinate patients’ use of devices and functioning of equipment to enable safe mobility and ambulation for patients Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
10
Course (Blended)
WSQ Feeding Management in Community Care (Level 2) (Copy of)
This course aims to introduce learners to the different dietary needs and provides context for supporting clients with specific nutritional needs in the subsequent units. Learners will gain a comprehensive understanding of diet types and dysphagia and recognise instances where the necessity for oral and tube feeding may be required. Course Outline 1. Types of Diets 2. Dysphagia 3. Feeding Procedures Learning Outcome 1. Describe the types and the use of normal and therapeutic diets 2. Explain the importance of diet plan in meeting client’s nutritional needs for recovery 3. Explain the causes, complications and signs of dysphagia 4. Apply IDDSI framework for food and fluids modification in ac-cordance to diet care plan for individuals with dysphagia 5. Demonstrate the positioning techniques used during feeding 6. Demonstrate texture-modified diet preparation for oral and tube feeding 7. Identify the types of feeding methods and the appropriate tools and equipment to be used 8. Perform oral and tube feeding with feeding techniques and correct procedures 9. Identify challenges and complications during oral and tube feeding 10. Perform proper documentation during feeding management in accordance to organisational standards and procedures Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
11
Course (Face to Face)
WSQ Patient Care Delivery in Nursing (Level 2) (Copy of)
Patient Care Delivery In Nursing introduces aspiring community care associate to the concept of Person-centred Care, establishing a foundation for understanding and addressing patients' conditions and needs. IThis knowledge equips learners to deliver effective and empathetic patient care across residential and center based service for the resident/client. It provide a nursing persepective for the CCAs to apply in provide care assistance for the basic ADL in nursing aspect. The learner will be introduce basic anatomy and physiology of body system and the impact on provide the care to the residents/clients. Course Outline 1. Person-centred care (PCC) 2. Patient Care Delivery Procedures 3. Activities of Daily Living (ADLs) 4. Clinical Procedures during Patient Care Delivery 5. Standard Operating Procedures (SOPs) Learning Outcome 1. Explain the core principles of patient-centred care (PCC) in a community setting 2. Identify patients’ health and mental conditions 3. Perform infection prevention and control practices in patient care delivery 4. Operate equipment to check patients’ vital signs 5. Explain Modified Barthel Index (MBI) in self-care assessment to determine the level of assistance required 6. Perform nursing procedures and assistance of patients in their activities of daily living (ADLs) 7. Explain the basic anatomy and physiology of a human body 8. Perform clinical procedures in adherence to professional standards 9. Perform admission and discharge procedures in accordance with organisational standard operating procedures (SOPs) 10. Perform accurate documentation of patient care activities in accordance to organisational procedures and guidelines 11. Perform escalation protocol for abnormal conditions in accordance to organisational standard operating procedures (SOPs) Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
12
Course (Face to Face)
WSQ Infection Prevention and Control in Nursing Practice (Level 2) (Copy of)
Infection Prevention and Control in Nursing Practice equips learners with the Fundamentals of Infection Control which covers the chain of infection, standard and transmission-based infection control and what are the different types of transmission-based infections and the measures to take. The course covers on Waste Management where Learners differentiate between normal general waste and biohazard waste and the proper disposal of waste materials including the PPE used. Learners acquire knowledge on Disinfection and Sterilisation Procedures to reduce bioburden and prevent transmission. Course Outline 1. The fundamentals of infection control 2. Waste management 3. Disinfection and sterilisation procedures 4. Reinforce appropriate infection control practices to patients and caregivers Learning Outcome 1. Interpret basic medical terminologies and demonstrate five moments of hand hygiene 2. Demonstrate standard and transmission-based precautions in accordance to patient’s conditions 3. Identify and manage general and biohazard waste in accordance with standard and transmission-based precaution 4. Describe disinfection and sterilization procedure in accordance to organization protocol 5. Promote proper infection control practices to patients and caregivers Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
13
Course (Face to Face)
WSQ Intervention Implementation (Level 2) (Copy of)
Intervention Implementation is a 16 hour training that allows learners to establish a solid understanding of the biopsychosocial model to comprehend the interconnected influences of psychological, physiological, environmental and emotional effects on individual's health. Learners are also equipped with the knowledge and skills to demonstrate effective communication skills for care plans to ensure clear interactions, collaboration with the healthcare team and understanding and implementation of plans. Learners will also acquire proficiency for care plan implementation which is essential for providing personalized and effective care, ensuring better health outcomes and overall satisfaction. Learners are also taught on monitoring clients during interventions for a safe and supportive environment. They will learn to take prompt and appropriate action in response to clients experiencing adverse reactions to interventions so as to ensure the safety and well-being of the clients under their care. Course Outline 1. The biopsychosocial model 2. Effective communication skills for care plans 3. Care plan implementation 4. Monitoring clients during interventions Learning Outcome 1. Describe the biopsychosocial model and its impact on clients’ well-being during intervention implementation 2. Identify the limitations and abilities of clients at different life stages 3. Demonstrate effective communication skills when executing care plans 4. Perform clients' care plans by carrying out prescribed interventions and activities 5. Describe the different types of care plans and their purposes 6. Explain the interventions outlined in the care plan for continuous im-provement 7. Apply monitoring techniques for client’s signs of adverse reactions to interventions Who should attend : The Community Care worker who assists in the provision of healthcare (nursing and therapy) services in the following Long Term Care setting Nursing Homes Senior Care Centres Active ageing Centres Day Rehabilitation Centres Minimum Entry Qualification: Obtained at least a C6 pass at GCE 'N' levels in any 1 subject OR WPL 4(Reading, Listening, Speaking) and WPL 3(Writing) As this course is fully funded by the Community Care sector training grant and not SSG funding, please note that CCOs cannot claim Absentee Payroll from SSG
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