Date/Time: 8 September 2026, 2pm to 5pm via Zoom
3 Training Hours (Professional Competency) awarded.
Not Eligible for UTAP funding
Registration will close at 1:00 PM, one day prior to the course date. The confirmation email and Zoom link will be sent to registered participants by 6:00 PM on the same day that registration closes.
Course Fee
SIEA Member: $90
Non-Member: $120
Note: For SIEA members, please login to your account to enjoy member rate. UserID is your CEA registration number
[CRS-260130] Code of Conduct for Retail Leasing - What You Need to Know (COC)
CPD Category: Professional Competencies under Structured Learning (3 training hours awarded)
Course Duration: 3.0 hours
Funding: Not Eligible for UTAP funding
Course Synopsis:
This course equips real estate professionals with essential knowledge of the Code of Conduct (CoC) for Retail Leasing, which became mandatory from 1 February 2024.
It provides an in-depth understanding of the CoC’s purpose, structure, and implementation, including the roles of the Fair Tenancy Industry Committee (FTIC) and the Singapore Mediation Centre (SMC).
Participants will learn the practical implications of the CoC, the 11 key tenancy principles, and the procedures for deviations, declarations, and dispute resolution.
By the end of the session, learners will be able to interpret CoC provisions accurately, advise clients professionally, and promote fair and compliant leasing practices in accordance with the latest industry standards.
Course Objective(s):
- Understand the intent and legislative framework of the CoC.
- Identify the 4 main sections of the CoC and their functions.
- Apply CoC principles in lease negotiations and tenancy management.
- Recognise deviations, declaration requirements, and dispute resolution pathways.
About the Trainer
Ms Edith Tay
Edith brings over 20 years of extensive experience in Real Estate, with a specialization in Commercial and Industrial Properties. Throughout her illustrious career, she has demonstrated a keen understanding of various sectors, including Education, Healthcare, and Hi-tech Manufacturing, helping multinational corporations and global companies navigate complex relocation and expansion decisions. Her expertise was further honed during her tenure with industry leaders like SembCorp, Knight Frank, DTZ, where she established a strong foundation in commercial real estate.
Notably, Edith has successfully led a Build-To-Suit project, designing and delivering a tailored solution for an aerospace company, showcasing her ability to craft innovative property solutions.
In addition to her real estate achievements, Edith is a lead trainer for the Certified Commercial & Industrial Real Estate (CCMCP) program, where she imparts her knowledge and experience to the next generation of real estate professionals. She is also an accomplished author, having written the book Property Blueprint for Businesses, which provides valuable guidance for companies navigating the complexities of commercial real estate.
Her influence extends beyond the classroom and the page, as she is also a YouTube content creator. Through her YouTube channel, PropertyBank SG, Edith shares insights on non-residential property investments, aiming to demystify the process for both seasoned and budding investors.
Edith’s thought leadership and industry expertise have been widely recognized, with features in prominent media outlets such as the Singapore Business Review, 938 Money FM, South China Morning Post, Edgeprop, and PropertyGuru. Her contributions to the field of real estate have made her a respected voice in the industry, both in Singapore and beyond.