Date/Time: 30 April 2026, 2.00pm to 5.00pm via Zoom
3 Training Hours (Professional Competency) awarded.
Not Eligible for UTAP funding
Course Fee
Member: $90.00
Non-Member: $120.00
Note: For SIEA members, please login to your account to enjoy member rate. UserID is your CEA registration number
[CRS-260037] Dealing and Resolving Tenancy Matters in Residential Properties (DTRP)
CPD Category: Professional Competencies under Structured Learning (3 training hours awarded)
Course Duration: 3.0 hours
Funding: Not Eligible for UTAP funding
Course Synopsis:
This course provides real estate professionals, landlords, and tenants with the necessary knowledge and strategies to navigate and resolve tenancy matters in Singapore’s residential rental market. Participants will gain a clear understanding of leasing guidelines, legal responsibilities, and best practices for handling common tenancy issues.
Key topics includes, comprehending residential leasing guidelines to ensure compliance with regulatory requirements. Updates on Ministry of Manpower (MOM) passes and Foreign Worker Tenant Enquire Service (FWTES) for leasing to foreign tenants. Assessing and differentiating minor vs. major repairs, clarifying the responsibilities of landlords and tenants. Discussing practical solutions for common disputes, including late payments, property maintenance, and termination of leases.
By the end of the course, participants will be equipped with the skills to handle tenancy matters effectively, prevent disputes, and maintain positive landlord-tenant relationships.
Learning Outcome
At the end of the course, participants/learners will be able to: -
- Comprehend guidelines on residential leasing.
- Updates on MOM passes and FWTES.
- Assess and differentiate minor and major repairs.
- Discuss possible solutions and advice to tenant(s) and landlord(s) in tenancy disputes.
- Apply systematic approach when handing common problems between landlord and tenant.
About the Trainer
Ivy Eyu
Ivy has been a seasoned and well-known real estate agent since 1996. An accomplished, dynamic, and client-driven professional, Ivy consistently goes the extra mile for her clients. Her extensive experience spans residential properties, with a particular expertise in handling unique HDB cases involving divorce, bankruptcy, and the death of ownership scenarios. Ivy’s exceptional ability to analyze and provide tailored real estate solutions has earned her the respect of both her clients and fellow agents.
In addition to her role as a full-time real estate consultant, Ivy has served as a company trainer since 2013. Her interactive case studies offer enriching learning experiences for all participants. Ivy is an ACTA-certified trainer and the developer of various CPD programs for OrangeTee & Tie Pte Ltd. She has been recognized as OrangeTee’s Outstanding Trainer for consecutive years since 2013.
In 2017, Ivy completed a Diploma in Adult and Continuing Education (DACE), focusing on developing adult learning programs for real estate agents in CPD programs. Furthering her expertise, she pursued estate planning studies, earning her AEPP certification in 2020. Ivy’s dedication and commitment to excellence were acknowledged with her recent promotion to OrangeTee Principal Trainer in 2022.