This course introduces participants to the fundamentals of effective teams.

Course Objectives

At the end of the course, participants should be able to:

1. List key factors that make an effective team
2. Have demonstrated the factors that contribute to effective teamwork

Course Outline

1. Understand yourself to understand others (“BIRDs” personality profiling)
2. Introduction to elements of effective communication – experiential exercise
3. Building trust & empathy – experiential exercise
4. Personal action plan – how to apply what was learned

Who Should Attend:

Support Care Staff, Corporate Services Staff

Competency Mapping (CCSSF)

Work in a Team

Additional Information:

• Please click on "Express your Interest" to learn.
• For course enquiries, please contact Syahiidah directly at syahiidah.sahfiee@hmimedical.com