This course brings an insight on the 5 stages any team will go through from the start and the key characteristics of a high performing team. It also provides an insight on the importance of diversity in the healthcare industry and how one can adopt the different communication styles to improve team collaboration to increase organizational performance.

Course Objectives

At the end of the course, participants should be able to:

1. Understand the 5 stages of team development
2. Describe what it takes to have a high performing team
3. Recognize the importance of diversity in the healthcare industry
4. Adopt the different communication styles to improve team collaboration for each of the stages of team development

Course Outline

1. What is a Team and Stages of Team Development
2. Key expectations of working as a Team
3. Characteristics of a Performing Team
4. Team Building Activities - An Experiential Approach
5. Improving Team Communications and Collaboration in a Diverse Work Environment

Who Should Attend:

Support Care Staff, Allied Health Professional, Corporate Services Staff

Competency Mapping (CCSSF)

Collaborate in a Diverse Work Environment

Additional Information:

• Please click on "Express your Interest" to learn.
• For course enquiries, please contact Syahiidah at syahiidah.sahfiee@hmimedical.com