This course provides an insight on the importance of building good relationships in the workplace as an integral part of career success. By understanding and applying emotional intelligence, the participants can have a better awareness of self and others and regulate emotional challenging situations to build lasting, professional relationships.

Course Objectives

At the end of the course, participants should be able to:

1. Understand the roles and responsibilities to build good working relationships
2. Describe the importance of good working relationship
3. Recognize your own emotions and behaviors to manage them in a positive way
4. Apply emotional intelligence when handling difficult situations

Course Outline

1. Characteristics of a good working relationship
2. Importance of building good working relationships
3. Understanding roles and responsibilities to build good working relationships
4. Understanding emotional intelligence
5. Application of emotional intelligence in difficult situations

Who Should Attend:

Allied Health Professional, Enrolled Nurse, Registered Nurse, Advanced Practice Nurse, Corporate Services Staff

Competency Mapping (CCSSF)

NA

Additional Information:

• Please click on "Express your Interest" to learn.
• For course enquiries, please contact Syahiidah directly at syahiidah.sahfiee@hmimedical.com